CIRM Courses

 Enterprise Concepts and Fundamentals

This CIRM Workshop focuses on the role of supporting staff functions of an organization. This course is suggested as the starting point of the CIRM series. At the end of ten sessions, you will have the knowledge to:

•  Integrate information systems, human resources, total quality management, finance and accounting
•  Improve internal and external processes and product performance
•  Use total quality management principles such as benchmarking and the cost-of quality
•  Identify trends in organizational design and their effects on employees
•  Establish human resource systems that foster employee involvement and include measurement mechanisms
•  Define and change operating performance measures
•  Trace the flow of accounting information including all inputs and outputs
•  Construct information systems that allow integration with future technologies and trends

      Eight (8) three hour sessions

TOPICS

Identifying and Creating Demand

This CIRM Workshop explores the design, sale and service of products throughout the product life cycle. Learn the importance of recognizing customer needs and designing and developing products to provide the customer with ongoing product support. At the conclusion of this ten session workshop, you will have the knowledge to:
 
Relate the needs of industry and individual consumers to the marketing strategy
   • Determine which products can be sold profitably in your market
   • Identify the difference between direct and indirect competition
   • Use results of market research and competitive analysis to set strategy for capturing customer base
   • Understand how price, quality levels, service and delivery performance affect a company
   • Select and develop distribution channels based on product attributes and human resources
   • Setup design teams to improve product design, manufacturability, servicing and cost
   • Understand how technological and social changes affect design engineers • Capitalize on supplier relationships.

Eight (8) three hour sessions

TOPICS

Introduction to Identifying and Creating Demand
Business Planning and Customer Demand
Marketing
Sales
Customer Order and Customer Service
Performance Measurement

Designing Products and Processes

In this CIRM Workshop you’ll learn how to design, operate, upgrade and maintain a manufacturing process that creates and delivers the quality goods and services customers demand. Course content focuses on three different, but related areas:
facilities management, process design and development, and manufacturing. At the end of the ten sessions you will have the knowledge to:

       • Increase resource availability and limit unplanned losses in capacity
       • Establish maintenance and risk management plans
       • Use measures such as downtime, budget reports, safety records and inspection     reports to monitor performance of facilities
       • Design a strong fit between products and process
       • Identify the appropriate process, layout, technology and workforce needed for effective operations
       • Design and update processes to make products that meet specifications, schedules and cost targets
       • Use Just-In-Time (JIT), Total Quality Management (TQM), concurrent engineering and supplier involvement to enhance production
       • Implement such new initiatives as focused factories, variability reduction and simplified workflows
       • Improve quality, response time, cost, value-added and human capabilities on a continuous basis.

Eight (8) three hour sessions

TOPICS

 Introduction to Designing Products and Processes
 Design Requirements
 Work Structure - Design Team Organization
 Work Structure - Resources
 Work Structure - Design Output
 Continuous Improvement and Innovation
 Performance Measurement

 Delivering Products and Services

This CIRM Workshop covers the market-driven activities necessary to plan and procure materials, control manufacturing, plan the product and distribute products to customers. At the conclusion of this ten session workshop, you will have the knowledge to:
   • Understand the fundamentals of production and inventory control
   • Implement critical performance measures to ensure quality procurement
   • Discover how to manage lead times effectively
   • Coordinate supplier arrangements more effectively
   • Understand emerging concepts, such as Just-In-Time (JIT) and Total Quality Management (TQM), can be implemented in conjunction with an MRP II system to improve overall effectiveness
   • Integrate distribution with the total business mission and strategic plan • Understand how such advances as electronic-dare interchange (EDT), bar coding, scanners, RF terminals, and automated guided vehicle systems (AGVS) have affected distribution.

Eight (8) three hour sessions

TOPICS

 Introduction to Delivering Products and Services
 Identification of the Delivery Strategy
 Execution and Assessment
 Continuous Improvement

Integrated Enterprise Management

The Integrated Enterprise Management Workshop is the fifth and final course supporting CIRM Certification. This course brings together the knowledge of functional groups from the first four CIRM courses and examines the enterprise-wide impact on them. The goal of this course is to enable participants to accumulate a variety of experiences and suggestions and to be able to compile these into a greater understanding of the enterprise. Participants in this workshop will:

   • Exercise their thought processes
   • Think at a higher level
   • Ask the right questions
   • Inspire more expansive thinking in the area of Integrated Enterprise Management.

Eight (8) three hour sessions

TOPICS 

Introduction to Integrated Enterprise Management
Function Perspective
Enterprise Perspective
More Enterprise Perspective
Enterprise in Its Environment Perspective
Enterprise through Time Perspective
Team Perspective
Individual Perspective

    7/30/07